Frequently Asked Questions

People come to counselling for many different reasons, often when things feel difficult, overwhelming, confusing, or hard to manage on their own.

It can help to have a space where you don’t have to hold everything together or find the right words, and where you can talk openly about what is going on for you.

Sometimes it can also feel easier to talk to someone outside of your everyday life, who can hear what you’re going through without judgement. That’s what I offer.

There’s no single way of knowing.

You might be feeling low, anxious, stuck, overwhelmed, or disconnected. You might be struggling with something specific, or simply have a sense that things are not how you want them to be.

You don’t need to be in crisis, and you don’t need to have everything figured out before you come.

The first session is a chance for us to meet and see how it feels to work together.

We’ll talk about what has brought you to counselling, what you are hoping for, and any questions you may have, but there is no pressure to have everything clear. 

You can decide afterwards whether you would like to continue.

Yes.

You are welcome to get in touch if you have questions or would like to talk before booking.

I offer a free 20-minute phone or online call. There is no obligation to continue.

Yes.

What you share is confidential and will not be passed on without your permission, except in rare situations involving safety, legal requirements, or a court order.

Sessions last 60 minutes and are usually weekly or fortnightly.

I offer online and telephone counselling throughout the UK, as well as in-person counselling in Exeter.

I aim to work flexibly where I can, particularly where health or life circumstances affect what is possible.

Free 20-minute initial call
£45 per 60-minute session

I also hold a small number of concessionary spaces. Please ask if cost is a concern.

No.

I won’t tell you what to do or how to live your life. Instead, we work together to understand what you are experiencing, so you can begin to get a clearer sense of what feels right for you.

I work with a wide range of people and experiences, including people living with disabilities, long-term health conditions, and neurodivergence. I aim to work in a flexible and responsive way, and you are welcome to talk to me about anything that would help make counselling more accessible for you.

Counselling is different for everyone.

For some people things begin to feel clearer over time. For others, it is a gradual process of gaining perspective on themselves and their experiences.

Sometimes it can bring up difficult feelings as well as insight and change.

If you feel unable to keep yourself safe, please contact emergency services on 999 or attend your nearest A&E department.

Samaritans – 116 123 (24/7)
Mind – www.mind.org.uk
Side by Side – sidebyside.mind.org.uk
Silver Line – 0800 4 70 80 90 (for over 55s)